Privacy Policy

Last updated: August 2025

This Privacy Policy describes how ST PAUL Lock Pros (“we”, “our”, “us”) collects, uses, and shares information when you visit our website or request mobile locksmith services in St. Paul, MN.

Note: We coordinate service with independently licensed local locksmiths in St. Paul. When required to fulfill your request, we may securely share your submitted details (e.g., name, contact, location, service type) with a nearby technician for dispatch.

We do not sell your personal information.
Data used to quote, dispatch, and provide service.
Typical arrival 20–40 minutes in St. Paul.

1) Who we are

ST PAUL Lock Pros coordinates mobile locksmith services for St. Paul, MN. We publish service information, accept quote requests, and connect you with independently licensed local technicians when needed to fulfill your request.

2) Data we collect

  • Contact details: name, email, phone.
  • Service info: service type (e.g., emergency lockout, rekey, car key), brief description, preferred time.
  • Location: neighborhood/ZIP or address you submit for dispatch/quoting.
  • Technical: standard logs (IP, device, pages) to secure and improve the site.
  • Files: optional photos you upload to describe a lock/door/vehicle.

3) How we use data

  • Provide quotes, ETAs, and schedule mobile service.
  • Dispatch to a nearby licensed technician to fulfill your request.
  • Send service updates or follow‑ups you request.
  • Improve content, troubleshoot issues, prevent abuse/fraud.
  • Comply with legal, safety, and authorization requirements.

We do not sell your personal information.

4) Lawful bases

  • Contract: to provide quotes, scheduling, and service you request.
  • Legitimate interests: site security, fraud prevention, service improvement.
  • Consent: where required for marketing or optional cookies.
  • Legal obligation: to meet applicable laws and regulations.

5) Sharing & disclosure

  • Dispatch partners: We may share necessary details (name, contact, neighborhood/ZIP, service description, photos) with an independently licensed local locksmith to fulfill your request.
  • Service providers: hosting, email delivery, secure form services, and analytics (with appropriate safeguards).
  • Legal/safety: to protect users, prevent fraud, or comply with law.

6) Cookies & tracking

We use essential cookies for security and basic site functionality. Analytics cookies (see below) help us understand usage and improve the site. You can control cookies in your browser settings. Disabling some cookies may affect site features.

7) Analytics

We may use privacy‑conscious analytics (e.g., Google Analytics 4) to measure traffic and performance. Analytics data is aggregated and not used to personally identify you. You can opt out with your browser tools or by contacting us.

8) Data security

We employ reasonable administrative, technical, and organizational safeguards (e.g., TLS/HTTPS, access controls). No method is 100% secure; we encourage you to avoid sharing sensitive data beyond what is necessary for service.

9) Data retention

We retain submitted information for as long as needed to provide service, maintain records, resolve disputes, and meet legal obligations. If you’d like us to delete your information, see “Your privacy choices.”

10) Your privacy choices & rights

  • Access/Update/Delete: request a copy, correction, or deletion of your data.
  • Marketing: opt out of non‑service emails at any time.
  • State rights: if you live in a jurisdiction with specific privacy rights (e.g., access, deletion), contact us to exercise them.

Submit a privacy request

11) Children’s privacy

Our site and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child provided us information, contact us to remove it.

12) International users

We operate in the United States. By using this site, you understand your information may be processed and stored in the U.S. where privacy laws may differ from your jurisdiction.

13) Third‑party links & tools

Our site may link to third‑party sites or embed tools (e.g., map, captcha, analytics). Their privacy practices are governed by their own policies. We recommend reviewing those policies when you visit third‑party services.

14) Changes to this policy

We may update this Privacy Policy to reflect changes to our practices or applicable laws. We’ll post the revised date at the top. Material changes will be highlighted where appropriate.